RETURN, CANCELLATION AND EXCHANGES

1. In case of any returns or exchange, please call us at +91-8375010000 or write to us at customercare@onceuponatrunk.com within 24hours of receiving the product.
2. Products can be returned within 7 days from the date of delivery against store credit only as we do not offer a refund.
3. Please pack all pieces with all tags intact, in the original OUAT packing. If the original tags have been removed or tampered, we will not accept exchange or returns on the same.
4. We do not accept return or exchange on the products which are Customized, Made to Order or Made to Measure. All sizes below Small and all sizes above Extra Large are the part of custom orders/made on order products.
5. Return or exchange of product will be initiated after thorough quality check. We will not accept returns or exchange on any products which we find are worn, used, damaged or washed.
6. For any order delivered in India, shipping charges are not refundable.
7. We do not accept return or exchange for any order delivered outside India.